Position Description

About Fresh is hiring a part-time Registered Dietitian Nutritionist (RDN/RD) or a Certified Nutrition Specialist (CNS) to serve as the organization’s nutrition subject matter expert. Reporting to the Director of Cardholder Experience, you’ll work directly with cardholders of our medically tailored Fresh Connect prepaid cards, conducting nutrition assessments and providing nutritional counseling. You’ll also partner closely with the Fresh Connect Program Manager and our third-party vendors to keep the Approve Product Lists (APLs) for all four Fresh Connect cards current and nutritionally appropriate. 

About Us

About Fresh is a national nonprofit working toward a future where everyone has equitable access to the food they need to thrive. We build solutions that empower people with the buying power, convenience, and agency to access the food they need to be at their best. Since 2020, our medically tailored grocery card, Fresh Connect, has connected people and communities to fresh produce, and in 2027 we’re entering an exciting new phase of growth and innovation.  

Responsibilities:

• Conduct nutritional intake assessments over the phone with referred clients to identify individual barriers to healthy food access and help them set personalized goals to improve their health 

• Provide short-term nutritional counseling to clients 

• Develop SOPs and new workflows for nutritional intake assessments and nutritional counseling 

• Work with the Fresh Connect Program Manager and other expert informants to maintain science-based APLs for Medically Tailored Fresh Connect cards 

• Ensure compliance with all applicable state, federal, and health insurance payer requirements regarding the provision of nutritional counseling 

• Maintain accurate client records in the Fresh Connect platform and external partner databases 

• Collaborate with internal teams and external partners to improve the nutritional security and health outcomes of Fresh Connect cardholders 

• Serve as a science-driven nutrition resource for other About Fresh projects 

Who You Are

What You Bring 

• Current credential as a Registered Dietitian Nutritionist (RDN/RD) from the Commission on Dietetic Registration (CDR), or as a Certified Nutrition Specialist (CNS) from the Board for Certification of Nutrition Specialists (BCNS) 

• 2+ years of experience providing direct services to low-income and diverse populations, managing a range of health conditions preferably in nutrition and/or healthcare settings 

• Experience providing nutrition counseling and education telephonically 

• Fluency in written and spoken English; bilingual fluency strongly preferred (Spanish especially) 

• Knowledge of federal nutrition guidelines, including how they apply to labeling and healthy eating  

• A talent for turning complex nutrition research into clear, practical advice that cardholders and internal teams can understand and use, and a commitment to staying current as the research evolves 

• Strong organization and attention to detail, with the ability to plan, prioritize, and manage multiple tasks and workflows at once 

• Comfortable using a range of digital tools and online platforms, including electronic health records, nutrition analysis software, phone tools, and standard office applications, to document care and communicate with clients and colleagues; able to learn and adapt to new technology as needed. 

How You Work 

• You’re patient and empathetic, and you enjoy helping clients feel heard and supported 

• You build relationships easily and are energized by the desire to work in a multicultural, multifunctional team 

• You like improving processes, taking action, and testing new approaches 

• You’re a self-starter with a strong work ethic and a service mindset who is comfortable and reliable when working remotely as part of a virtual team 

What We Offer

• This is a part-time, fully remote position. We expect the role to require 30 hours per week, with a schedule determined at the time of hire. 

• Hourly pay range: $40-$50/hour, depending on experience and credentials. 

• Applicants in any U.S. time zone are welcome. Team meetings generally follow Eastern Time (ET) business hours. 

• Eligibility for paid sick leave and up to $750 in annual professional development funds 

About Fresh is an equal opportunity employer. We are committed to building a team that reflects the communities we serve and strongly encourage candidates from all backgrounds and with all abilities to apply. Candidates must have valid authorization to work in the United States; About Fresh cannot sponsor visas at this time.